Shipping Policy

Last updated: October 2025

1. Order Processing

All orders are processed within 48 business hours after payment confirmation.
Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your package every step of the way.

Please note: Orders are not processed, shipped, or delivered on weekends or public holidays.

2. Shipping Times

Our average delivery time is 7 to 12 business days, depending on your country and local customs.
These timeframes are estimates and may vary slightly due to external factors such as carrier delays, weather conditions, or import procedures.

3. Shipping Costs

We offer free standard shipping on all eligible orders.
If express delivery is available in your region, costs will be calculated and displayed at checkout.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking link via email.
You can also check your order status at any time through the “Track Your Order” page on our website.

5. Incorrect Address or Delivery Issues

Please make sure all shipping details are accurate before finalizing your purchase.
We cannot be held responsible for delays or lost packages resulting from incorrect or incomplete addresses.
If your order is returned to us due to an invalid address, we can reship it after verifying updated delivery information.

6. Customs, Duties, and Taxes

International shipments may be subject to customs fees or import duties, depending on your country’s regulations.
These charges, if applicable, are the responsibility of the customer.
We have no control over these policies or additional charges.

7. Lost or Delayed Shipments

If your order seems delayed or lost in transit, please contact us.
We will work with the carrier to locate your package or issue a suitable replacement if necessary.

8. Delivery Confirmation

Once your order is marked as delivered by the carrier, MIMERS LLC is not responsible for lost or stolen packages.
We recommend checking with neighbors or your local post office if you did not receive it.

9. Contact

For any shipping-related questions, please contact our support team via the contact form on www.mimers.com.

Free & Fast Shipping

We prepare and ship your order within 48 business hours. Tracking is available as soon as your package leaves our warehouse, so you can follow every step of the delivery.

14-Day Money-Back Guarantee

Exchange or refund guaranteed within 14 days, no paperwork, no hassle, quick and easy.

Friendly Customer Support

Our responsive support team is available Monday to Saturday to answer all your questions and assist you whenever you need.

Secure Payment

We use bank-approved online security systems to ensure the full protection of your personal data and payment details.